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Background
In 1998, the Alderwood Group began providing management services for hotel and vacation ownership resorts, drawing on it's extensive experience and success in the hotel management industry. Believing that quality association management is essential to preserving the long-term value of hotels and vacation ownership resorts, the firm created a mix of traditional association management and resort hospitality services. The result is a unique package that delivers services customized for each association or developer including operations, technology, accounting human resource, marketing and financial growth strategies. |
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Operations Management
The company's philosophy reflects a grass roots approach, featuring hands-on administration of day-to-day operations. Clients have direct access to mid-level and executive management at all times. Our team works with you to develop goals and objectives, then communications progress by providing regular status updates and clear, comprehensive financial reports. |
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Technology
Whether it's back office or guest room technology, accounting, or Internet based communications and commerce, The Alderwood Group provides a broad range of state-of-the-art technical expertise. Capabilities include integrated accounting and inventory systems, comprehensive database management, and reservation and tracking programs. Administration through these technology channels provides on-demand reports, increases service levels, and delivers cost-savings through increased efficiencies. |
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Personnel Management
The Alderwood Group prides itself on it's professional and satisfying work environment, with an emphasis on community and family values. Employees are guided by a commitment to teamwork, ethics and performance. The solid personnel structure ensures quality human resource support which translates into premiere guest and Owner service. |
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